First Time Zoom Users

• Validate Client : Connect to a test meeting - You may need to restart your browser

What Do I Need To Join A Zoom Conference

• Click on the URL provided by the host OR Join Meeting and enter meeting details when prompted
• Anyone can join a meeting with the appropriate Meeting ID and password (if required)

What Do I Need To Host A Zoom Conference

• Users would require a Zoom account and the Zoom Desktop Client or Zoom Mobile App
• Anyone can join a meeting with the appropriate Meeting ID and password (if required)

Customer Connection Guidance

• Test Zoom configuration and connection Connect to a test meeting
• Customers unable to connect may require local IT firewall support to allow *.zoom.us (80, 443) , 162.255.36.0/22 (TCP: 8801, 8802 and UDP: 8801, 8802)

Good Practice

• Support Tickets : Zoom Support Use Contact Support to raise a support ticket on how to use Zoom
• Mobile Clients : Download the Zoom Mobile client for easy meeting connections while on the go
• Outlook Plugin : Download the Zoom Outlook Plugin client for easy Zoom Meeting setup in Outlook Calendar
• Check for Client Updates : Click on the pull down menu at the top of the Zoom client
• Find Your Local Number